Thursday, October 31, 2019

Critical Review on Mcnair chapter 2 from his An Introduction to Essay

Critical Review on Mcnair chapter 2 from his An Introduction to Political Commun - Essay Example He has considered three elements to be important for the establishment of democracy which include rational choice, constitutionality and participation. The author has also discussed the importance of public opinion by calling it a ‘public sphere’ and considered it the collective thoughts and opinions of people about political leaders. Lastly, the book highlights the role of media in the process of political communication. The chapter two of the book ‘Politics, democracy and media’ vividly explains the three features of politics, media and democracy with respect to political communication process. The author has identified several aspects that make up the democratic process. The first among the three elements of a democratic regime is constitutionality which is known as the set of rules and procedures that explain the election process and the conduct of people participating in the process. The second element is participation which represents the number of peo ple that have been legally permitted to vote. For instance, the segments of people that have been bestowed with the right to vote are considered to be eligible to participate in voting process. It means that the societies that have deprived its majority of people from a giving a right to vote are not democratic in its essence. The third factor explaining the democratic process is rational choice which includes not only having the right of choosing between the two political parties but also exerting the right as well. The chapter two of McNair’s book explains another important aspect with respect to political communication which is public opinion. McNair defines public opinion as the private thoughts and opinions of general public regarding the political processes surrounding their country. It is believed to be an important characteristic of a democratic process that it taken into consideration the public opinion of people as manifested by the vote they cast in a collective ma nner favoring one political party. In other words, a democratic government comes into being as a result of the votes given to them by the majority of people in a country representing their public opinion. The author has used the term public sphere for public opinion also which means the arena of social life that gives rise to the formation of public opinion. The book gives a comprehensive understanding of another significant factor playing its part in the democratic process; media. There are five major characteristics of an effective media that is characteristic of a democratic process. Firstly, the media should be able to truly inform the citizens of a country about what is happening around them. It implies explaining the role of media as the force monitoring the activities of a society. Secondly, the media has an educative role that explains the facts of the society by making the people aware of the meanings of various things occurring around them. Thirdly, the media is said to be playing an important role in forming public opinion by providing them with information about the opinions of general public through the platform of media. Fourthly, the media publicizes the part that governmental and public institutions are playing in the interest of general public. For instance, media has been playing an important role in highlighting scandals of various corporations and political organizations thus enabling the citizens to form an opinion for or against them. It hints on the objectivity of media that does not rely on biases and prejudiced

Tuesday, October 29, 2019

Change Management of People and Technology in an ERP Implementation Assignment - 1

Change Management of People and Technology in an ERP Implementation - Assignment Example Although the company had an internal IT department, its operation was not done in an efficient way. Similarly, the firm had poor application domain knowledge so that they struggled to carry out various functions effectively. Therefore, company management believed that the proposed strategy would assist the organization to improve its weaker areas. The case writers assert that the ‘areas of relative strength’ of the selected approach as ‘High’, ‘High’, and ‘Low’. It must be noted that a concept of expertise ‘buying in’ is associated with this approach rather than risking with unorganized development strategies. Since the proposed strategy was decided to acquire from a third party, it was possible for them to obtain high software expertise and application domain expertise. On the other hand, when purchasing an ERP approach from a third party vendor, probably the package may contain poor local company knowledge. Therefore, it is clear why the writers ranked ‘3rd party modified off-the-shelf solution’ as ‘High’, ‘High’, and ‘Low’ in terms of relative strength areas. Several problems encountered during the selection and implementation phases of the project. According to Edwards and Humphries, the chief executive officer and other senior managers had only a little knowledge regarding the proposed project. Since the persons at the helm of affairs lacked adequate information regarding the structure of the approach, they could not properly organize their employees. Naturally, this situation led the project to an operational failure. Similarly, PowerIT failed in the selection of a business development manager also. The firm gave emphasis only on the technical skill of the manager, but the appointed manager did not have sufficient social skill which was essential while operating in a traditional manufacturing environment. As a result, it caused some persona l conflicts between business development manager and other managers; and subsequently, lack of coordination in the project implementation phases. Even though none of the vendors submitted the project model in an accurate manner, the development manager awarded the contract to a vendor without considering the option for a review. Since the development manager could not get willing staff to attend the user group meetings, he made their attendance mandatory and that led to inactive participation. The new system was implemented in 2000 and some organizational sections viewed the system a failure one year after its full implementation. As Edwards and Humphries say, a considerable decline in productivity was the most major issue after the project implementation. The ‘brown paper mapping’ undertaken by business development manager was another issue encountered after the project implementation phase as it was not used for any detailed analysis. It is a known fact that the effec tiveness of an organization largely depends on the knowledge and experience of its employees. However, we have seen that even PoweIT’s CEO did not have adequate knowledge regarding the implemented project and it added to the strategic failure of the company. Moreover, the inefficient PowerIT management could not integrate the implemented changes into the existing structure of the organization and that gradually led to customer dissatisfaction.

Sunday, October 27, 2019

Link Between CSR and HRM

Link Between CSR and HRM Corporate social responsibility (CSR) prevails in the past four decades. A great number of companies embed CSR principles into their daily business practices. The CSR practices are always subject to debates. Some researchers agree with the benefits of CSR for organizations, whereas others question the nature of CSR and argue that it conflict with business profitability. Definition of CSR has been developed by various researchers; it varies in different context. World Business Council for Sustainable Development (1999 cited in Viljanen and Lahteenmaki, 2009) defined CSR as is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as the local community and society at large. Furthermore, CSR is defined as treating the stakeholders of the firm ethically or in a responsible manner (Hopkins, 2003, p.1, cited in Fenwick and Bierema, 2008). Similarly, in the study by Melynyte and Ruzevicius (2008), CSR was regarded to meet economic, social, environmental and ethical requirements of stakeholders. Moreover, Syed and Kramar (2008) cited the definition of CSR by EU: a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with stakeholders on a voluntary basis. Based on the definition by previous researchers, the author understands CSR from three aspects: 1) Voluntary actions. 2) Concerns of stakeholders, local community and society. 3) The economic, ethical, social and environmental (positive) impacts of business operations. Melynyte and Ruzevicius (2008) summarized CSR activities on the basis of previous research, including ensuring staffs health and safety at work, developing equal rights, providing continuous trainings, being responsible for consumers and customers, decreasing negative impact in environment, generating ecological products and services as well as participating in society activities. In this paper, the author will illustrate two points of views: HRM should be linked to CSR; such a link is still realistic in the current tough economic climate. Both of standpoints are explained on the basis of different perspectives and arguments in previous literature. Part Two: Link between HRM and CSR 2.1 literature debates In this part, four debates are identified, namely, feasibility of such link versus impossibility, classical views versus stakeholder theory, benefits from CSR actions versus CSR without returns, as well as soft HRM versus hard HRM. Winstanley et al (1996) indicated that ethical concerns, such as job insecurity and insufficient regard for the autonomy of staff, should be expressed when criticizing contemporary HRM; it is also important that HR professionals engage with ethical issues. However, some researchers think that the ethical treatment of employees is impossible. Claydon (2000) explained it on the basis of the Marxist perspective on capital and labour relations. He thought that fundamental contradiction exists between capital and labour, so it is impossible to make working conditions more ethical. In addition, Legge (2000)- from the perspective of utilitarianism- indicated that even though it is likely that ethical HRM will be found among the core workers, it is difficult to be found among sub-contracted or agency workers. The study by Friedman (1970 cited in Greenwood, 2002) suggested that business has sole responsibility of making profit for its shareholders and should maximize its profits. He believed that the social responsibility is fundamentally contrary to the principle of free-market economy. This classical view emphasized the sole benefit of shareholders, which was related to ethical egoism; it implies that corporations should pay little attention to building CSR into management system. This classical view was countered by stakeholder theory, which not only presents a conceptual framework of analysis of HRM (Ferrary, 2009), but also offers corporations a new way of thinking organizational responsibilities (Jamali, 2008). The stakeholder theory was defined by Freeman (1984) that managers have a responsibility to attend to all who has a stake in organizations. Similarly, Greenwood and Cieri (2007: 128) indicated managers must act in the interests of stakeholders and management must engage stakeholders in decision-making. Freeman (1984) also gave the definition of stakeholder as any group or individual who can affect or is affected by the achievement of organization objectives, consisting of shareholders, employees, customers and suppliers. In addition to traditional interest groups, local communities and environment- regarded as silent stakeholders- should be included (Simmons, 2004 cited in Jamali, 2008). This theory suggested that corporations should turn attention to considerations beyond direct profit maximization, because the needs of shareholders cannot be met without satisfying to some degree the needs of other stakeholders (Jamali, 2008). Since employees are regarded as key stakeholders, corporations must be responsible for staff and take them into consideration to large extent in managerial decision making. It implies that HRM should be linked to CSR. Papasolomou et al (2005) illustrated CSR actions to employees, such as building family-friendly work environment, sharing information with staff, offering equal reward and pay, administering diversity management in terms of selection and promotion, providing training and long-term development to all staff as well as encouraging staff engaging in social activities. Moreover, some researcher (such as Friedman) emphasized that companies should put the profit object first (Woodall and Winstanley, 2000), so CSR actions are minimized. It seems that primacy of the profit motive becomes a primary reason why researchers and managers oppose to connect HRM with CSR or minimize CSR activities. Some researchers questioned whether the company can obtain returns when adopting CSR initiatives (Heugens and Dentchev, 2007). On the contrary, many researchers hold that CSR can offer potential profits and improve long-term corporate profitability. Brammer et al (2007) indicated that it pays off when HRM is linked with CSR, on the ground that CSR is beneficial to the attraction, retention and motivation of employees. Similarly, Bohdanowicz and Zientara (2008) considered that corporations can get payoff in the long run if they treated ethically to employees. In addition, CSR play a critical role in enhancing employees job satisfaction and further organizational comm itment, both of which affect employees performance and workplace behavior (turnover and workplace deviation). Melynyte and Ruzevicius (2008) also hold similar views: the combination of CSR and HRM does indirect positive influence to the organizations financial results through influencing staffs morale, job motivation and loyalty to organizations. Furthermore, in the study by Michie and Sheehan-Quinn (2001 cited in Viljanen and Lahteenmaki, 2009), soft HRM approach, named as high-road HRM, regards employees as resource, which is valuable to continuously develop, and makes efforts to increase employee commitment. On the contrary, hard HRM, called as low-road HRM, is lack of organization promise to job security and pay little attention to the staff training. It seems that soft HRM advocate HRM should be linked to CSR whereas hard HRM do not take CSR into account. However, Legge (1995) indicated that even though some corporations make a display of soft HRM, it is hard in reality. 2.2 HRM should be linked with CSR On the basis of analysis of previous academic debates, the author personally supports that HRM should be linked to CSR. It will be explained from four aspects. Above all, it is possible to integrate HRM with CSR, although some writers explained the impossibility of this kind of integration (as mentioned above, Claydon and Legge). In the study by Vuontisjarvi (2006), sub-themes of CSR, which refer to the integration of CSR and HRM, were identified: training and development, employee involvement, job security, employee health and well-being, equal opportunities, work-life balance and diversity management. Many corporations took on a series of HRM practices which is linked with the principle of CSR. In the case of PSA Peugeot Citroen, which is a famous French car manufacturer, diversity management was adopted. This company not only sought diversity workforce through recruiting a ration of non-French employees and secondary school graduates in the local city, but also ensure the equal treatment of each staff and non-discrimination. In 2003, the company recruited 129 non-French employees (including 45 women), who are in position of engineers and managers, which account for 10% of new staff. In addition, age issue also was taken into consideration. In 2003, 60% of new staff were younger than 30; 13% of new staff were older than 40. Furthermore, all employees had equal rights to be informed what vacancies are available because all the information was publicized on the company intranet. Further measures also include offering apprenticeships to people who were difficult to find job. (Syed an d Kramar, 2008) In addition to PSA Peugeot Citroen, many cases- such as retraining programme offered to staff by Deutsche Bank in the climate of redundancy (Syed and Kramar, 2008)- prove the feasibility of integration of CSR and HRM practices. Secondly, according to stakeholder theory, firms not only meet the requirements of shareholders but also satisfy employees. A series of responsible HRM practices- such as work-life balance (offer female employee childcare support or flexible working time) as well as initiatives mentioned above- meet the requirements of staff. Moreover, in addition to money, employees are also provided the the feeling of meaningfulness and possibility to take responsibility for quality of future generations life (Melynyte and Ruzevicius, 2008). That companies offer chance to staff to join social activities meet the psychological needs of employees. Given these reasons, HRM should be linked with CSR. Thirdly, the issue of business profitability becomes the bones of contention. Some researchers refuse to build CSR into HRM practices because of consideration of the corporation profits. However, a lot of research (as mentioned above) indicates that potential profits can be obtained if companies effectively incorporate CSR rules into HRM practices. In the case of Scandic (Bohdanowicz and Zientara, 2008), a famous hotel in Scandinavia, CSR was embedded into HRM, which is a part of Omtanke programme. Scandic strives for treating equally all staff. For instance, when the company planed to design new working clothes, different nationalities of employees were taken into consideration. As a result, headband, a part of uniform, is not compulsory to wear. Moreover, all staff were congregated to discuss what CSR actions to community should be adopted. Employees were offered opportunities of information sharing as well as rights of participation of decision-making. In addition, with regard to employee health, the hotel propagated the information about cancer to employees in the form of lectures; the company also assisted staff to quit smoke through offering guidance. Scandic showed that the firm indeed cared for its staff by implementing these initiatives (equal treatment, information sharing as well as health of employees). The outcome of this study revealed that these responsible HRM practices were beneficial to enhancement of employees job satisfaction (employees feel that they are cared), thereby affecting work performance and behavior. As a result, employees performance well, namely offering the high quality of service for customers and the turnover has decreased, all of which are regarded as potential profits of corporation. Therefore, CSR principles should be integrated into HRM practices because it benefits for company by improving job satisfaction, enhancing organizational commitment, advancing employees performance and decreasing the turnover. Finally, even if CSR is sometimes described as window-dressing, it actually helps corporations to establish good image and reputation, which is conducive to HRM. The company who takes CSR measures is more attractive to candidates (Greening and Turban, 2000, cited in Brammer et al). In modern times, CSR has become the trend, potential employees, especially new graduates, prefer to work in the corporation which has strong social responsibility and good reputation. Likewise, Bohdanowicz and Zientara (2008) indicated that socially responsible company can more likely attract and retain employees who care about green issues. In addition, since the company which integrates HRM with CSR advertises the equal treatment and non-discrimination during recruitment and promotion, potential staff are more likely to apply for this kind of company. Therefore, CSR help the corporation to have competitive edge over other firms which pay little attention to CSR initiatives during recruitment Furthermore, employees are always proud of working in socially responsible firm which has good reputation, thereby they have more loyalty and commitment to the organization, which makes employees stay longer in this company (Bohdanowicz and Zientara 2008). In the case of Babyfood which is famous for socially and environmentally responsible food company, a good reputation is considered as the primary factor enhancing staffs loyalty and motivation. The research show that although employees satisfaction is not pronounced compared with other food companies, and salaries are even lower than average in this industry, staff are still willing to work in this company due to its good reputation. Babyfoods rate of turnover is 20% lower than food industry average. (Lamberti and Lettieri, 2009) In sum, Since CSR, leading to good image of company, is beneficial to recruitment and retaining of employees, CSR should be embedded into HRM. Additional advantages of integration of HRM and CSR were identified in the study of Melynyte and Ruzevicius (2008): establishing partnership environment, increasing customers satisfaction and trust as well as attracting external investments. All in all, HRM should be linked to CSR because of its feasibility and positive effectiveness. 2.3 Links between HRM and CSR HRM refer to the issues in people management and treatment of employees; many CSR approaches stress the significance of meeting the requirements of employees who are regarded as key stakeholder. Therefore, how to deal with employees becomes a key point when analyzing the link between HRM and CSR. In addition, Syed and Kramar (2008) indicated that the integration of HRM and CSR can be achieved when they get support from employers, investors as well as institutions. Melynyte and Ruzevicius (2008) reviewed previous research about links between HRM and CSR and then summarized three forms of links. 1) CSR functions identical to HRM functions (interdependent link). 2) HRM functions making impact on CSR (SR activities emerging from HRM). 3) CSR functions making direct or indirect impact on HRM (how SR activities make impact on HRM). The first one includes removing child and enforced labor, establishing healthy and safe work environment, safeguard individual rights, offering job security, producing the process of justice, ensuring equal treatment of staff and diversity management, designing reasonable and flexible working hours (e.g. holiday time and work at night) as well as equal pay and welfare benefits. Secondly, HRM functions can influence CSR. Many practices can be identified. a) HR manager can plan and initiate CSR activities, such as mobilizing employees to recycle paper. b) The process of recruitment, selection and dismissal can be judicial and transparent. c) Managers share information with employees and staff participate in decision-making. d) When companies are faced with changes, HR manager still need to take social responsibility into consideration and ensure staff rights. e) Corporations provide continuous training to employees. f) Employers strive for meeting staff needs, such as addressing the issue of work-life balance and providing medical insurance. Finally, CSR functions also influence HRM. For example, while recruiting, CSR activities are advertised in order to attract competent candidates. In addition, social responsibility issues are introduced to staff. Moreover, employees engage in the CSR activities initiated by companies they work in. Furthermore, CSR can be used as an element of the system of appraisal, reward and promotion (Syed and Kramar, 2008). Part three: the link between HRM and CSR in the circumstance of global financial crisis In the current social-economic environment, global financial crisis is ongoing, thereby leads to mass restructuring and redundancies. A number of HR actions are conducted to react to the economic crisis. Many debates about CSR or ethics and HRM emerge. Based on different perspectives in precious research, the author will explain her own view: in the climate of global financial crisis the link between HRM and CSR is still realistic. Mankelow (2008) indicated that responsible HRM are adopted because employees are regarded as key resource to maintain competitive edge in market. The purpose of CSR actions to employees is to improve work efficiency and increase business profitability. It implies that although the importance of CSR is admitted, it after all services for the business profits and is inferior to the significance of corporation benefits. In the current financial crisis, it is no doubt that companies fight with survival firstly and CSR may be neglected. In addition, He suggested that socially responsible activities to staff are subject to certain conditions. It seems that CSR should base on appropriate economic conditions; it is a challenge to connect CSR with HRM in the face of tough economic environment (Mankelow, 2008). Although the link between HRM and CSR is questioned in current environment (can company can afford CSR in global financial crisis? Or CSR should be subject to business benefit, and the current condition does not permit the implementation of CSR), some researchers indicate the possibility that CSR is embedded into HRM in the environment of financial crisis. For example, In the study by Jones et al (2000), good image and reputation, established through CSR actions and other initiatives, can protect corporations from the decline of market in the chaotic economic environment; the stock price of firms with good image fall less than those without good reputation. Schnietz and Epstein (2005) held a similar view. Therefore, CSR is conducive to financial performance even in such tough circumstance. Furthermore, some researchers consider that it is costly to embed CSR principles into HRM practices. For instance, many employers are unwilling to notify downsizing plans in advance, which is a responsible HRM practice, on the ground that the productivity will decrease, employee will lose morale and turnover increase, all of which is costly (Leana and Feldman, 1992, cited in Forde et al, 2009). On the contrary, Hopkins and Hopkins (1999, cited in Forde et al, 2009) suggested that advance notification virtually minimize the costs, because it alleviates the pressure of post-layoff through retraining employees and offering counseling. It implies that some actions comprising CSR principles can be helpful to cost-saving. In current climate of global financial crisis, redundancy and restructuring is inevitable. However, it does not mean that the link between HRM and CSR is unrealistic. Socially responsible restructuring is identified, which embed CSR principles into restructuring. It was defined as the use of one or more approaches to consciously take into account the interest of all the organizations stakeholders- managers, owners/shareholders, workers, as well as the large community (International Labour Organization, 2002, cited in Forde et al, 2009). Since restructuring and redundancies are also parts of HRM functions (Redman and Wilkinson, 2001), socially responsible restructuring can be regarded as special integration of HRM and CSR in special economic circumstance. Forde et al (2009) proposed that- from the perspective of business case- socially responsible restructuring are implemented because it can be beneficial to the competitiveness of company. However, Heller (2009 cited in Forde et al, 2009) argued that with the intensity of global financial crisis and increases of redundancy, fewer corporations take up socially responsible restructuring. In fact, Legislation and labor market policies are enacted and implemented to advance companies to adopt socially responsible restructuring measures. For example, Trade Adjustment Assistance Act is used to promote social accountability when redundancy and layoff increase (Office of the US Trade Representative, 2009, cited in Forde et al, 2009). Therefore, with the support of legislation and government policies, the link between HRM and CSR is realistic even if it is faced with deepening economic crisis. Viljanen and Lahteenmaki (2009) analyzed different HR reactions to global financial crisis from two HRM philosophies: hard and soft. Hard HRM is in pursuit of maximal short-term saving and obtain cost efficiency by direct personnel cuts. On the contrary, soft HRM seek for the maintenance of business in the long run. The HR actions according to this kind of approach include dismiss employees temporarily, implementing pension plans as well as offering support to staff in the face of redundancy (such as outplacement services and retraining). Legge (2005 cited in Forde et al, 2009) concluded that in order to seek for profits, companies are forced to take hard HRM actions, such as direct personnel cuts. Moreover, collapsed market also compels employers to strive for cost-saving by directly cutting headcounts of employees. It seems that HRM actions easily turn hard in the circumstance of global financial crisis. It is indeed a challenging for company not only to strive for survival in tough environment and make the balance of short and long term profits, but also to maintain its good reputation and performance reliable employer. Although these activities appear to be hard in common situation, when they are located in the climate of economic crisis, HRM seems not to be hard. It is possible to integrate CSR with HRM during global financial crisis. (Forde et al, 2009) It is impossible that companies can meet requirements of all stakeholders (including shareholders and employees). In the tough economic environment, what firm can do is to strive for minimizing the loss of benefits of all stakeholders and avoid direct personnel cut (hard HRM). Therefore, CSR can play a potential role in restructuring, on the ground that socially responsible restructuring minimize negative influence of layoffs and redundancy. whilst at present we do not have a viable CSR tool for the successful anticipation and management of corporate change, there are a range of possibilities for connecting restructuring to CSR (Forde et al, 2009). It affirms the viability of the link between HRM and CSR. Indeed, considering that in the environment of financial crisis CSR is beneficial to financial performance, that some actions comprising CSR principles can minimize the costs and that socially responsible restructuring are promoted by legislation and government policies, it is realistic and feasible to integrate HRM with CSR in current economic environment. Three case studies will be illustrated to prove that such link is possible in the face of tough economic environment. In the case study of steel industry in the UK (Corus and ASW), previous to the declaration of layoffs, both Corus and ASW offer high level of training which enhances the employability of employees and help them adapt to changing environment. In addition, ASW held a formal meeting to notify employees in advance that company will lay off staff because of unstable financial situation. During the period of announcement of layoffs, Corus did not put layoff planes into action immediately. Instead, it offered 90-day consultation time. Moreover, in the period of implementation of layoffs, companies establish equitable criteria to choose employees who should be laid off. At Corus plants, workers who were voluntary to leave were hunted prior to the adoption of compulsory redundancy; early retirement schemes were implemented, namely employees, in the age of fifty and above, can retire early with sufficient pension. Furthermore, Corus offer criteria for the selection of redeployment. In addition , many support activities were administered, such as offering information about job opportunities and career advice, providing retraining programme as well as offering counseling. Deutsche Bank also did well in combining CSR with HRM practices in the climate of restructuring. Many HRM actions were devised to help staff whom the bank laid off to find another job. Vocational retraining and job coaching (e.g. advice for job applications) were offered. Staff were redeployed by internal temporary work agency. Both internal (e.g. HR advisers) and external counseling were provided. In addition, the bank also offer part-time working and have outplacement activities (Syed and Kramar, 2008). Another case is Hotel Villa Magna-Park Hyatt. In 2007, the hotel implement redecoration programme which lasted for 14 months rather than lay off employees. The company showed that it truly care for staff by providing chances for employees to participate in all activities (Bohdanowicz and Zientara, 2008). In a sense, the integration of HRM and CSR is realistic by insert CSR principles into redundancy and restructuring, even though it is different from the responsible HRM practices in normal circumstance (such as job security and work-life balance). Part Four: conclusion In this research, the author demonstrated that HRM should be linked to CSR. It was explained with references to academic debates from four aspects. Firstly, such link is feasible on the ground of reality that responsible HRM actions are actually adopted by many companies. Secondly, according to stakeholder theory, corporations should strive for meeting the requirement of all stakeholders (including shareholders and employees). CSR actions can meet the psychological needs of employees. Next, the integration of HRM and CSR can bring about potential profits by improving job satisfaction, enhancing organizational commitment, advancing employees performance and decreasing the turnover. Finally, CSR is conducive to establishment of good reputation of companies, thereby help employers recruit and retain employees. In addition, socially responsible restructuring is regarded as the special links between HRM and CSR in such tough economic climate. The researcher also proposed that such link is still realistic in the current climate of restructuring and redundancies on the ground that it helps companies set up better reputation, which can alleviate the economic loss of firms in collapsed market, that it can be beneficial to cost-saving in the face of redundancy and that it is supported by legislation and government policies. Although restructuring and redundancy are considered as hard HRM actions, such link seems to be soft in current tough climate.

Friday, October 25, 2019

Comparing All Quiet On The Western Front, The Wars, and A Farewell To A

All Quiet On The Western Front, The Wars, and A Farewell To Arms Any and all events in one's life may change a person profoundly, but the effect may not always be as expected. For instance, situations of despair may cause feelings of depression and uncertainty to develop in an individual, as would likely be expected. However, those same situations could ultimately lead to a sense of fulfilment or enlightenment. In the novels All Quiet On The Western Front by Erich Remarque, The Wars by Timothy Findley, and A Farewell To Arms by Ernest Hemmingway, the varying possibilities of the effects of war on an individual are clearly displayed. In All Quiet On The Western Front, Paul Baumer finds the war has changed not only the way he views himself in the present, but also the way he views his past and his future. In The Wars, Robert Ross finds himself on a path of uncertainty, questioning the apparent loss of humanity in the world around him. Yet he ultimately uses the war as a medium through which the true essence of his character is able to shine. Finally , in the American classic A Farewell To Arms, Lieutenant Henry recognises that he is losing himself in the war and attempts to find an escape through love. As a result of the horrors and tragedies surrounding them, the characters in these three novels question their sense of self in light of their experiences in the war. Â  In Remarque's All Quiet On The Western Front, Paul Baumer encounters many inner struggles. Through examining the changes occurring within himself, he finds he can no longer relate to his own past. His present thoughts and feelings are quite reclusive in nature and as he looks ahead, he finds himself fearing how the repercussions of the war will affect him in th... ...not only something as drastic as a war that may cause one to re-examine his outlook on himself and his life. There are many events in life that will prompt one to question his sense of self. The result may be a personal revelation, or the opposite. In any case, it is through these events that a man is shaped and discovered. These changes are evident not only through the world that created the man, but also through the man who experiences the world. Works Cited and Consulted Dos Passos, John. "The Best Written Book." Critical Essays on Ernest Hemingway's A Farewell to Arms. New York: G.K. Hall & Co., 1994. 89-90. Findley, Timothy. The Wars. Penguin Books, Toronto: 1996. Hemingway, Ernest. A Farewell To Arms. New York: Macmillan Publishing Company, 1986. Remarque, Erich Maria. All Quiet on the Western Front. New York: Ballantine, (1928)1958.

Thursday, October 24, 2019

Criminal Justice System Paper Essay

The criminal justice system has goals that it tries to achieve. The CJS is to respond in the name of society when there is a crime that has been committed. The CJS spans from federal, state, and local governments. Within the system, there are three agencies that work together as a system to implement the criminal justice functions. The agencies are law enforcement, the courts, and the corrections. Each one of these agencies has a criminal justice process that proved the justice to the victims and offenders. When the CJS and the CJP work accordantly it benefits and protects society. The goals of the CJS are deterrence, incapacitation, retribution, rehabilitation, and restoration. Deterrence is giving trying to prevent crime with fear. Specific deterrence happens when an offender is arrested and has decided not to commit and other crimes because they understand the consequences of their behavior. General deterrence is taken a person who is caught and displaying to the public in hopes t o scare them into not wanted the same consequences. Incapacitation removing offenders from society in some incarceration. Retribution is when revenge is taken on a perpetrator that must be punished. Rehabilitation is taking a criminal and reforming them. Restoration is making a victim find peace and forgiving the offender. These goals are to help in the ways the CJS do their jobs efficiently. The first component of the CJS is law enforcement that would be the police. The police enforce the laws by serving the public and keeping them safe. Police investigate crimes, apprehend offenders, reduce and prevent crimes, maintain public orders, ensure community safety, respond to emergencies, and protects fundamental rights and freedoms of individuals. The courts are the once that conduct fair and impartial trials. They do this by deciding criminal’s eases, ensuring due process, determining guilty or not, upholds the law, requires fairness, and protects rights and freedom to anyone facing process. The last component is the corrections, which carry out the sentencing of the courts. The corrections also provides safe and humane custody and supervision to the offenders, helps protect the community, respects the legal and human rights, rehabilitees, reforms, and reintegrates convicts. The criminal justice process begins with the investigation and arrest of an offender. After all the evidence is collected there is a warrant put out the offender, after being arrested they are taking into booking. The next process is the pre-trail. In the pre-trail four major events happen which  are first appearance, preliminary hearing, information or indictment, and arraignment. They then move to the next step of the trail, which lays everything out examine all the facts and argue the evidence. When the trail ends, the next step is the sentencing of the offender. When being sentence the jury or judge will make the decision of guilty or not guilty. If found guilty the last step in the process corrections if the offender is found to be incarcerated. The rights of the people and the need to control crime of the citizens. There is a constant competition between the rights of and individual and the need to control crime. This is call due process vs. crime control. Due process is the rights of the individual and rights of groups of people. Being read your Miranda rights and being fair in trials without prejudice or biases. Crime control is maintaining the safety of the community. Arresting as many criminals as possible. Getting criminals off the streets with still maintaining the individuals rights The criminal justice system and the criminal justice process all work together to punish offenders, prevent offenders, protect communities, and still ensure all individual rights are protected. Some criminals can be helped and some cannot, these criminals stay incarcerated. They systems may not always work correctly, but they do work and keep criminals out of the streets.

Wednesday, October 23, 2019

Contingent Reward System

Contingent reward is a reward that should be given to staff members when they earn them, that is the principle of contingent rewards. (â€Å"Motivating others through,† 2011) This is a great way to get the desired effect when working with a staff that might not be motivated to get a task or assignment done. A trend in the United States is toward a larger portion of employees’ compensation to be provided in the form of â€Å"variable pay† such as bonuses and equity-based compensation. (â€Å"Motivating others through,† 2011)Being the manager at the fast food restaurant and having a difficult time motivating your employees to clean the facility every three hours will be an easy task, when you find the best way to motivate them. What I have come up with is a three part contingent reward program. The three steps are; Assign tasks to each employee †¢We will provide a handout to each team employee listing there areas they are responsible through out the mon th. †¢This allows them to plan for the tasks and assignment they will need to complete. †¢Each employee will get assignments based on there level of experience.As they move up in the company more tasks can be assigned. Manager/Head Manager checks daily on tasks †¢This is important part of the contingent reward system. †¢Every three hours the manager needs to verify that the task is done and make a note of it on a board where all the tasks for the month are represented. Reward †¢The reward is broken down per paycheck. Each completed task represents a certain percentage of additional money. †¢This will also be viewed quarterly for yet another possible percentage increase †¢So as the employees do there assigned task they are rewarded for that. If they do not do the task they will not receive the increase †¢It will also show they are not getting there tasks done on the big board oThis will service as a motivation as the team can see who is perform ing and who is not This is the concept that has been developed to help the employees to see the benefit of having a clean facility. With a clean facility and friendly staff there is a strong chance that the amount of customers will increase which in turn will affect profit. Reference Motivating others through goals and rewards. (2011, April 4). Retrieved from http://www. wright. edu/~scott. williams/LeaderLetter/motivating. htm

Tuesday, October 22, 2019

How to Write a 1000 Word Essay

How to Write a 1000 Word Essay How to Write a 1000 Word Essay 1000 words? Really? How is it even possible? But it isn`t a tough question at all if you know exactly how to write such long essays. An essay is a thing of imagination and tedious work. You will easily achieve desired academic writing success if you have an understanding of the conventions of effective 1000-word essay writing. Just take a look at the common steps involved in successful top essay writing. Take Advantage of Effective Time Management Strategies A 1000-word essay is not something you will cope with in a matter of hours. So, it is essential to manage your time wisely and start writing as early as possible. Determine the time frames for topic analysis, planning, research and writing the first draft. Save enough time for proofreading and editing, formatting your essay in accordance with your university`s guidelines and reading it out loud. Choose a Topic to Write On Ask yourself a question – â€Å"What interests you most?†. Your essay will be bound to succeed if you are going to write on the subject that you are passionate about. Consider things you already know and check whether there are enough recourses on your topic. Make sure you understand your question fully. Generate as Many Ideas as You Can Now it is time to jot down your preliminary ideas that is to brainstorm. You should learn how to do it effectively. The most important thing is not to be scared of the brainstorming process. It is a great way to build a foundation of your paper. There is a plenty of brainstorming techniques that will help you make the writing process more enjoyable – listing, bulleting, cubing, webbing, mapping, clustering and outlining. Just be open-minded to the new thoughts. Start Researching Your Topic At this stage, you should apply all your research skills to explore your topic carefully. Explore encyclopedia, bibliographies, search journal indexes and electronic resources. Remember that internet searching is not always effective because not all publications are put online. Do not forget to take full bibliographic details of everything you read. Read critically and organize your notes in a neat way. Give a Pattern to Your 1000-Word Essay Introduction – approximately 100-200 words An effective and engaging introduction should introduce your topic and make your audience interested in it. It should include opening statements and a thesis statement. The introduction should be like a map for your readers – it should clearly show what your essay is about. Body paragraphs – approximately 800 words Each paragraph of the body of your essay should contain a topic sentence and reveal only one idea. You have to provide supporting evidence for every idea by giving examples, details, quotations, and facts. All sentences should be logically ordered. The main points of your essay should be smoothly and logically developed. Don`t forget to use different types of transitions (addition, comparison, emphasis, contrast, concession, clarification, restatement, concluding, summarizing) in order to show the connection between your ideas. Conclusion – approximately 100-200 words The first thing you should do when writing a conclusion is to restate your thesis statement. You can also explore the significance of your findings or any limitations of the approach you`ve taken. End your essay on a well-reasoned note. Don`t Neglect Editing and Proofreading First of all, edit for structure and argument. Make sure that your introduction gives your readers a clear understanding of your topic. Check whether all your paragraphs contribute to the main idea of your paper. Then edit for expression, grammar, and spelling. All sentences should be clear, concise and complete. They shouldn`t include any ambiguities. The sentence structure and vocabulary should be varied. Make sure that your essay is free from clichà ©s, jargon, slang, and colloquialisms. Correct all possible errors in typography, spelling, grammar, punctuation, and style.

Monday, October 21, 2019

Outline Of The Oklahoma City Bombing Essays

Outline Of The Oklahoma City Bombing Essays Outline Of The Oklahoma City Bombing Essay Outline Of The Oklahoma City Bombing Essay How it shook the illusion held by many Americans of a nation safe from the political unrest and terrorism outside its borders (an illusion that would e shattered for good on 9/11). Addressing an argument from the opposing viewpoint (Not all Muslims were punished due to the stereotypes of Muslims being terrorists) A FBI had agents working on Foreign Terrorist Cases B. How the U. S. Punished Muslim states C. Racial and Racist punishment 1. In terms of the racial and racist representation of the terrorist, even when the police sketches of the two anonymous white male suspects (later identified as McVeigh and Nichols) were made public, not all white males came under suspicion, nor were they demonic, interrogated at airports, questioned about their patriotism or made o account or apologize for their religion (Will be inserted into paper) lb. The because of my thesis A. How the view of terrorist changed among U. S. Citizens B. Domestic Terrorists involved in major bombings 1 . In light of these events and warnings, why did the public, media and law enforcement officials immediately suspected Muslim terrorists for the attack? The choice of target was also significant and indicated domestic as opposed to international terrorism. (Will be inserted into paper) How Muslims caused bombings was focused upon greatly A. The differences in memorial and punishments B. An example of how this was done ( the Oklahoma City Bombing) 1. In the hours and days following the bombing, the media and law enforcement authorities focused on the Muslim terrorists they believed were responsible, including a Muslim Oklahoma City resident detained at Heathers Airport in London. (will be inserted in paper) C. How Muslims were hunted for in search of explanations to the bombings 1. On April 20th, one day after bombing, another Oklahoma City resident, Iraqi refugee Shari al-Mimosa, was attacked in his home as retaliation for the bombing (Will be inserted into paper) Conclusion: Due to the Oklahoma City Bombing, it was brought to the U. S. Citizens minds t hat to terrorize the United States you dont have to be a Muslim or a foreign enemy. It can be done by anyone in the world. HTTPS://caw. Oxford. Due/writing-tools-thesis-generator. HTML http:// www. Academia. Due/1929038/ 1 1 _and _ After Dad. Org/combating-hate/domestic-extremism-terrorism/c/the- significance-of-o Oklahoma-city-bombing. HTML Thesis Statement Guide Results Thesis Statement Model #1 : Sample Thesis Statement happily thoughts towards terrorism; Terrorists are commonly NOT Muslims or foreign enemies Thesis Statement Model #2: Thesis with Concession Notice that this model makes a concession by addressing an argument from t he opposing viewpoint first, and then uses the phrase even though and States the writer s opinion/main idea as a rebuttal. Even though Not all Muslims were punished by the U. S. , Due to the Oklahoma City Bombing, U. S. Citizens are corrected of their stereotypical thoughts towards terrorism; T rigorists are commonly NOT Muslims or foreign enemies. Thesis Statement Model Thesis with Reasons Here, the use of because reveals the reasons behind the writers opinion/ main idea. Because U. S. Citizens were not questioned of their motives until the first American terrorist bombing. Before then Muslims were doubted, questioned, and hated for all motives whether g DOD or not. , Due to the typical thought of Muslims being the ones to bomb buildings in the U. S. Many people showed hatred to all Muslims until an American terrorist, Timothy, had bomb De the Federal Building in Oklahoma City. And Timothy McVeigh and John J. Manager were both American Terrorist Bombers that were involved in major city building bombing gas.. Thesis Statement Model #4: Thesis with Concession and Reasons This model both makes a concession to opposing viewpoint and states the reasons/arguments for the writers main idea. While Not all Muslims were punished by the U. S. , Due to the Oklahoma City B numbing, U. S. Citizens are corrected of their stereotypical though ts towards terrorism; Terror risks are commonly NOT Muslims or foreign enemies. Because U. S. Citizens were not q questioned of their motives until the first American terrorist bombing. Before then Muslims were doubted, questioned, and hated for all motives whether good or not. , Due to the typical thought of Muslims being the ones to bomb buildings in the U. S. Many people showed h tater to all Muslims until an American terrorist, Timothy, had bombed the Federal Building g in Oklahoma City. , and -frothy McVeigh and John J. Manager were both American Terror sit Bombers that were involved in major city building bombings.. Remember: These thesis statements are generated based on the answers pro vided on the form. Use the Thesis Statement Guide as many times as you like. Your ideas a ND the results are anonymous and confidential. When you build a thesis statement that word KS for you, ensure that it addresses the assignment. Finally, you may have to rewrite the hisses statement so that the spelling, grammar, and punctuation are correct. Thesis Statement Guide: Sample Outline Use the outline below, which is based on the five-paragraph essay model, who en drafting a plan for your own essay. This is meant as a guide only, so we encourage you t o revise it in a way that works best for you. Introductory paragraph Start your introduction with an interesting hook to reel your reader in. An in transduction can begin with a rhetorical question, a quotation, an anecdote, a concession, an in tittering fact, or a question that will be answered in your paper. The idea is to begin broadly and gradually bring the reader closer to the main idea of the paper. At the end of the intros auction, you will pretentious thesis statement. The thesis statement model used in this exam peel is a thesis with reasons. rigorists are questioned, and hated for all motives whether good or not. , Due to the typical City. , and Timothy McVeigh and John J. Manager were both American Terror Paragraph #1 First, Due to the Oklahoma City Bombing U. S. Citizens are corrected of their SST erotically thoughts towards terrorism; Terrorists are commonly NOT Muslims or foreign enemies. Because LLC S. Citizens were not questioned of their motives until the first Aimer ICANN terrorist bombing. Before then Muslims were doubted, questioned, and hated for all motives whether good or not.. Notice that this Assertion is the first reason presented in the thesis statement . Remember that the thesis statement is a kind of mapping tool that helps you organize your ideas, and it helps your reader follow your argument. In this body paragraph, after the Ass erection, include any evidence-a quotation, statistic, data-that supports this first point. Explain what the evidence means. Show the reader how this entire paragraph connects back to the thesis statement. Paragraph #2 Additionally, Due to the typical thought of Muslims being the ones to bomb b alluding in the U. S. Many people showed hatred to all Muslims until an American terrorist, It mouthy, had bombed the Federal Building in Oklahoma City.. The first sentence of the second body paragraph should reflect an even strong gear Assertion to support the thesis statement. Generally, the second point listed in the thesis s tenement should be developed here. Like with the previous paragraph, include any evidence-?a quotation, tactics, data-that supports this point after the Assertion. Explain what the eve dance means. Show the reader how this entire paragraph connects back to the thesis state meet. Paragraph #3 Finally, the most important reason Due to the Oklahoma City Bombing, U. S. Chi tizzies are corrected of their stereotypical thoughts towards terrorism; Terrorists are co molly NOT Muslims or foreign enemies. Is Timothy McVeigh and John J. Manager were both American Terrorist Bombers that were involved in major city building bombings.. Your strongest point should be revealed in the final body paragraph.

Sunday, October 20, 2019

15 Familial Terms and Their Other Meanings

15 Familial Terms and Their Other Meanings 15 Familial Terms and Their Other Meanings 15 Familial Terms and Their Other Meanings By Mark Nichol The meanings of many terms that originally referred to familial relationships have been extended to have greater resonance of connotation. Here are some words for members of families and their senses beyond the literal ones. 1. Brother: a kinsman, a countryman or member of same ethnic group or nationality, a comrade, a fellow member, or a lay member of a religious order 2. Cousin: a counterpart, or someone related culturally or ethnically; also, a term of address from a monarch to a member of the nobility 3. Daughter: something that derives from something else, or a product of radioactive decay 4. Father: an originator, a source or prototype, a leading figure in an organization (such as a church) or a political jurisdiction (â€Å"city fathers,† â€Å"founding fathers†), a priest, an early Christian writer, or God; also, fatherland denotes one’s homeland 5. Forefather: a person who is not an ancestor but with whom one shares one’s general heritage 6. Grandfather: an older man, or an ancestor; as a verb, to allow to continue under a previous law, policy, or agreement (â€Å"grandfather clause†); also, a grandfather clock is a tall, floor-mounted clock 7. Kindred: closely aligned (â€Å"kindred spirit†) 8. Mother: an older woman, or one who heads a religious community or a similar group; the origin or source; a shortening of a vulgar term of, depending on the context, abuse or affection; an impressive or ultimate exemplar (â€Å"the mother of all battles†); also, motherland denotes one’s homeland; as a verb, to nurture 9. Nephew: a clergyman’s illegitimate son; etymologically related to nepotism (â€Å"favoritism shown to a relative†), from the notion that high-ranking church officials would introduce illegitimate sons as nephews to obtain sinecures for them 10. Niece: a clergyman’s illegitimate daughter 11. Parent: the origin or source; also, an entity that produces a subsidiary (â€Å"parent company†) 12. Sister: a comrade or a fellow member of an ethnic group or nationality, a female member of a church or a religious order, a nurse who is a member of a religious order, a sorority member, or a closely associated or similar entity (â€Å"sister city†); also, slang for a girl or woman; also, as a verb, construction jargon for placing a structural element next to another one 13. Son: a closely associated person (â€Å"native son†); also, used as a form of address from an older person to a young man or a boy 14. Stepchild: a neglected person or entity 15. Uncle: an older helper or adviser (the adjective avuncular is etymologically related); also, an idiom referring to surrender (â€Å"cry uncle†) Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:50 Slang Terms for MoneyPeople versus PersonsCaptain vs. Master

Saturday, October 19, 2019

Personal Responsibility Annotated Bibliography Example | Topics and Well Written Essays - 500 words

Personal Responsibility - Annotated Bibliography Example The information gathered from the book strengthened the essay because it provides a good base to start writing upon the topic. The research paper aims to estimate the percentage of the public high school class students having the minimum qualification to apply for four year college. The study found that 70% of the high school students succeed to get admissions in the colleges whereas around 30% fail to do so. The study also provides data with regard to ethnic and demographic classification and concludes that no large population fail to access the college education as most of them for admissions in the colleges. While exploring the issue, the author focuses upon the attitude of students towards personal responsibly that eventually affected their overall progress at schools. The source is found relevant and reliable because it discusses the issue with the help of primary research work. The information from the study strengthens the essay because it affirms the link between persona responsibility and success in education. The blog explores the issues associated with dropout rate of the college students and strives to identify the factors behind it. The blog identifies the reasons that compel the students to leave college and school and insists that college dropout rate is point of concern for the entire society because it ultimately affects the labour market and overall economic condition of the nation. The bold also affirms that personal responsibility keeps the students near to their educational targets and lack of awareness about personal responsibility often prevent the students from gaining success at school and colleges. The source has been found very relevant and reliable source for the essay because it links the personal responsibility with the outcomes at educational level and proves the point with the help of data and different research studies. The

Friday, October 18, 2019

Culture Studies Essay Example | Topics and Well Written Essays - 1750 words

Culture Studies - Essay Example More so when they start exploring the sceneries and the attractive spots that can take their breath away. Any traveller would appreciate and enjoy the British culture and lifestyle. Each of the four countries in UK is independent from each other and has its own flag. Citizens from each country have their own accents. The English language spoken in UK is mixed with other foreign languages. This is due to the fact that foreigners have immigrated and settled in UK centuries ago. They travelled to UK, studied, worked and lived there. Some of the languages found in the UK English are Spanish, Arabic, Italian, German and French. At present, the international travellers and foreigners in the United Kingdom are mostly from India, China, other European countries, Somalia and Middle East nations such as Saudi Arabia, Iran and United Arab Emirates. These foreigners enjoyed experiencing and living the lifestyle and culture of Britain which in no time has become engrained in their own feelings an d attitudes as well. This paper is tasked to show the impact to these foreigners, particularly the students from Saudi Arabia, of several factors and culture in UK. The United Kingdom has always been a vanguard when it comes to youth culture even during the Rolling Stones and Beatles era of 1960s (BBC News, 2010). Today, it remains a favourite when it comes to young foreigners looking to get further education like those from Saudi Arabia. There are more than 13,500 international students coming from the Middle East who took their courses for higher education from one of the four countries in the United Kingdom (British Council, 2009), i.e., England, Scotland, Northern Island and Wales. The Higher Education Statistics Agency (HESA) showed in their 2008 to 2009 records that there are even more, with the five foremost Middle East countries having the highest number of enrolled students in higher education courses in UK, namely, Saudi Arabia with 5,203 students, Iran with 2,849 students , United Arab Emirates with 2,696 students, Turkey with 2,683 students and Kuwait with 1,546 students. HESA further showed that I the same school year, more than 22 thousand students from the GCC region studies in UK with 9,742 of them taking undergraduate courses and 12,266 postgraduate programmes (HESA, 2009). Of the huge number of international students in UK, 14,000 from Saudi Arabia have joined the highly regarded system of education it is famous for (Al Homiady & Al Zayani, 2009). This does not come as a surprise since there has been a strong relationship fostered between UK and Saudi Arabia not only in terms of education but even with their sports, politics and business ties. Yearly, more and more Saudi students travel to UK to gain their higher education from the premier universities found in UK’s four countries. In fact, Saudi nationals travel to the United Kingdom more than any other country in Europe. Conversely, while Saudis visit, study and live in UK, numerous B ritish people have in turn chosen Saudi Arabia to work in or even live in permanently. They are quite confident of the Saudi government providing them a safety system that will ensure their security and well-being. There is also a bountiful offering of a wide selection of extra-curricular activities offered in the colleges they enter. To top it all off, they will be experiencing in their stay the

Ethics in infofmation systems Term Paper Example | Topics and Well Written Essays - 1500 words

Ethics in infofmation systems - Term Paper Example However, in order to prevent customer data, a number of strategies can be defined are demonstrated below: Persistently maintaining data protection controls and procedures aiding in optimum data integrity An incident response plan that can be triggered, whenever a security breach is found within the network or servers maintaining customer data. An intelligent spyware, ad-ware and antivirus installation on workstations, in order to protect threats emerging from a workstation within the network. Moreover, information technology facilitates CRM to maintain data in databases including customer names, contact details, buying history and usability of services. Likewise, the information retrieved from databases connected to CRM provides personalized processes for an organization to target customers. Likewise, the personalized processes provide value for the customers along with increment in customer loyalty for the organization (Payne & Frow, 2006). For instance, notifications of new service s and products are transmitted via emails; short message services (SMS), phone calls, or WAP services. Consequently, customers are updated related to new services and products (Buttle, Ang, & Iriana, 2006). ... In order to evaluate the value for customers, they need to demonstrate at least one of the three factors listed below (Buttle, Ang, & Iriana, 2006): Customers demonstrating significant life time value Customers demonstrating targeting other customers Customers encouraging modification of suppliers In order to disseminate customer information, cookies can be used, as they are isolated with textual information that is redirected from the web server to a web browser. Likewise, the cookies that are transmitted via hypertext transfer protocol (HTTP) are responsible for authenticating, tracking, and managing precise information related to the user. For instance, they can manage precise information related to site preferences and data associated with shopping carts (Cookie.2007, n.d). 2 Legislation and Other Policy 2.1 Associated and Applicable Legislation To sidestep for any legal issues or security breaches, organization needs to define, document and demonstrate compliance with all applic able statutory, regulatory and contractual requirements for each information system. Owners of the systems must take advice from the information security officers for all issues related to Legal and security information. Local regulations must be addressed that are applicable where data is handled, stored or protected. Likewise, legal officer of the organization will examine applicable laws and regulations of policies at different regions. The legal officer will consult chief information security officer for establishing required exceptions to policies and specific policies to different regions. 2.2 Intellectual Property Rights All employees at the organization will conform to the legal

Thursday, October 17, 2019

Employee Relationship Essay Example | Topics and Well Written Essays - 1500 words

Employee Relationship - Essay Example Finally, the paper concludes stating that a sophisticated employee relation is necessary for efficient running of any firm. It is not feasible to discuss conceptual approaches to flexible working without reference to the work of Atkinson (1984), who developed the concept of "the flexible firm" in the recognition of changes which had taken place in the nature and composition of the workforce at that time. In the model of the "flexible firm" (see Figure overleaf), Atkinson propounded the concept of "core" versus "peripheral" workers. Core workers are a permanent component of a firm's workforce who deliver functional flexibility through their capacity to undertake a wide range of tasks. In contrast, peripheral workers provide a firm with numerical flexibility, with their numbers increasing or reducing with changing labour market conditions. The flexible firm approach involves a reorganisation of a firms' internal labour markets and their division into separate components, wherein workers' experiences and employer's expectations are increasingly differentiated (see Atkinson and Gregory 1986). Bryson (1999) argues that training/development and the involvement of employees are more likely to be directed at core workers, while 'peripheral' workers will be exposed more and more to 'raw' market forces. In times of recession, peripheral or non full-time workers are much more susceptible to lay-offs and redundancies. It is not insignificant that atypical workers, including those job-sharing, working part-time or on short-term contracts, are very clearly located on the periphery of the workforce under this approach. There is little doubt that the flexible firm model was influential in the development of employment policy in UK private and public sector organizations in recent years (see Lawton and Rose 1994). The extent to which this placement of atypical workers as peripheral workers truly reflects the reality of life in Irish organizations remains to be seen. There is certainly evidence to show that, in the Civil Service, opting for flexible, family friendly working arrangements, such as job-sharing, is perceived as unlikely to enhance longer-term career prospects (see Humphreys, Drew and Murphy 1999). However, what is clear is that, given the frequent gender differentiation between core and periphery workers, it is absolutely vital from both the equality and 'family-friendly' viewpoints that flexible working arrangements move in from the periphery to the core of organizational activity and thinking. - http://www.welfare.ie/publications/work_fam/chapter3.html INDIVIDUALISM AND COLLECTIVISM Individualism and collectivism are conflicting views of the nature of humans, society and the relationship between them. Individualism holds that the individual is the primary unit of reality and the ultimate standard of value. This view does not deny that societies exist or that people benefit from living in them, but it sees society as a collection of individuals, not something over and above them. Collectivism holds that the group---the nation, the community, the proletariat, the race, etc.---is the primary unit of reality and the ultimate standard of value. This view does not deny the reality of the individual. But ultimately, collectivism holds

Colbert and Civics Essay Example | Topics and Well Written Essays - 1000 words

Colbert and Civics - Essay Example The presence of defined citizens makes it easier to give status to others. In a world of stability, Citizenship can seem a natural element of creation. Change disturbs stability could bring chaos and revolution. Thus, in order to confirm the longed-for stability of world after the years of war, with a manufactured veneer of science, other races were sacrificed. There was pressure to establish order in the disciplines from media, as well as in politics. In catering for the needs of elites, there were casualties. Enlightenment philosophers defined the limits for citizenship and understood its importance in the society. The Encyclopaedists explored the nature of work, and appreciated the importance of skill. As on the past and present issues surrounding Citizenship, we encounter a number of challenges, and key unifying concepts, such as self-determination. Under slavery, individuals are denied control over their own life and work, together with denial of participation in decisions about their own futures. It is not just a matter of making sense of the historical past, but of acting in the context of the present workplace. Print, electronic and television-broadcasting media has worked in constructing clarity on duties and practices, building a bottom up network based national institutional structure to address key issues of Citizenship and work organization. The objectives are to increase individual autonomy and self-determination; and facilitate team working, networking and coalition building; resulting in healthier work, improved work life balance and a more equitable distribution of power and resources. On this basis, self-determination is a unifying theme at individual, group and political levels. The issues are international. Citizenship dates from antiquity, continuing in various forms to the present day. In Ancient Greece, as in the newly independent United States of America, the rhetoric of democracy

Wednesday, October 16, 2019

Leadership and management 2 Essay Example | Topics and Well Written Essays - 1250 words

Leadership and management 2 - Essay Example Purpose and Requirements of Commissioning for GP Consortia in the NHS The purpose and requirements of commissioning of GP Consortia in NHS is as follows: 1. The main objective of GP Consortia Commissioning is to ensure that the design and structure of the health system is unique and innovative and different (Doctors.net.uk, 2011). 2. The Commissioning calls for the designing a healthcare system, which would revolve around the needs and requirements of the patients (Doctors.net.uk, 2011). 3. It also ensures that the NHS resources are properly utilized. Principles and Practice of Commissioning in the NHS Commissioning in the NHS is considered a method and approach, which concentrates on delivering healthcare facilities and services to the general population. Furthermore, the approach is based on the needs and requirements of the patient. The process of commissioning is considered to be â€Å"complex process with responsibilities ranging from assessing population needs, prioritizing he alth outcomes, procuring products and services, and managing service providers† (Department of Health Website, 2011).  Ã‚  In simple terms, commission in the NHS is considered to be the procedure and a methodology, which concentrates on delivery of healthcare resources to the general public. The principles of Commissioning in the NHS are as follows: 1. ... 5. â€Å"Using commissioning not just to retain existing services or commission new ones but, where necessary, to decommission services which are inefficient, ineffective, inequitable or unsustainable† (GP Commissioning Consortia, 2010). 6. Striving for constant and ongoing improvement and enhancement in the healthcare system. 7. Ensuring that performance of the healthcare system is enhanced and improved. Commissioning Process in the NHS The first step is to understand the process of commissioning in the NHS. The Commissioning process in the NHS calls for identification and recognition of the intended healthcare outcomes. Furthermore, it calls for meeting the needs and demands of the general public along with proper utilization of resources and priorities (Department of Health Website, 2011). For this purpose, it is essential to identify the needs and requirements of the public. Healthcare providers are considered to be the main providers of information and knowledge in the st age of understanding. Based on their perspective, services and facilities are designed in accordance to the need and requirements of the public. After the identification of needs and requirements, it is essential to make an assessment. The process of assessment concentrates on delivering services in an effective manner, opting for the best and sustainable option (GP Commissioning Consortia, 2010). The next step calls for the implementation of the commissioning strategies and ensuring that the resources are utilized in a proper way. After the implementation of commissioning strategies, it is essential to review and report the intended outcomes. How a Medical Practice can become Part of a Practice

Colbert and Civics Essay Example | Topics and Well Written Essays - 1000 words

Colbert and Civics - Essay Example The presence of defined citizens makes it easier to give status to others. In a world of stability, Citizenship can seem a natural element of creation. Change disturbs stability could bring chaos and revolution. Thus, in order to confirm the longed-for stability of world after the years of war, with a manufactured veneer of science, other races were sacrificed. There was pressure to establish order in the disciplines from media, as well as in politics. In catering for the needs of elites, there were casualties. Enlightenment philosophers defined the limits for citizenship and understood its importance in the society. The Encyclopaedists explored the nature of work, and appreciated the importance of skill. As on the past and present issues surrounding Citizenship, we encounter a number of challenges, and key unifying concepts, such as self-determination. Under slavery, individuals are denied control over their own life and work, together with denial of participation in decisions about their own futures. It is not just a matter of making sense of the historical past, but of acting in the context of the present workplace. Print, electronic and television-broadcasting media has worked in constructing clarity on duties and practices, building a bottom up network based national institutional structure to address key issues of Citizenship and work organization. The objectives are to increase individual autonomy and self-determination; and facilitate team working, networking and coalition building; resulting in healthier work, improved work life balance and a more equitable distribution of power and resources. On this basis, self-determination is a unifying theme at individual, group and political levels. The issues are international. Citizenship dates from antiquity, continuing in various forms to the present day. In Ancient Greece, as in the newly independent United States of America, the rhetoric of democracy

Tuesday, October 15, 2019

Tutankhamun Essay Example for Free

Tutankhamun Essay How useful and reliable are Source A and ONE other source in relation to the information and/ or implications they provide about the role of the New Kingdom Pharaoh and the society at the time, especially in regards to religion and/ or important events or issues at the time? Source A and Source D provide reliable information on the role of the New Kingdom Pharaoh, Tutankhamun and the society at the time in regards to religion and issues of the time. Source A shows the religious aspects such as the use of both Amun and Aten names and Source D shows the issues of the time such as invasion/ warfare. In Source A the image shown is the â€Å"Golden Throne† also known as King Tutankhamun’s coronation throne. The image on the backrest of the chair depicts Tutankhamun being rubbed with ointment by his wife under the â€Å"arms† of Aten. The text on the chair when translated reveals that both Amun and Aten names are used for Tutankhamun and his wife. This represents the transitional period from having one singular god- Aten, back to the old religion- Amun and may be an indication as stated by Howard Carter that both religions lived together in peace- â€Å"It is curious to say the least of it, that an object which has such manifest signs of heresy upon it should be publicly buried in this the stronghold of the Amun faith†¦it would appear that Tut-ankh-amun’s return to the ancient faith was not entirely a matter of conviction-it is possible that the alteration in the Aten names was sufficient to appease the sectarians and that there was no need for secrecy. The designs on the Throne are also a representation of the changing times. The period is referred to the Amarna Age. It is a different style to which traditional art was made and represents the transition from old to new- the sculptures and paintings were done with naturalism and spontaneity. This style of art included more portraits of their natural existence. Source D is an image of Tutankhamun’s Hunting and Warfare Chest. On this chest there are two main images depicted, the first on the lid, front and back of the box which shows Tutankhamun in a chariot with a bow and arrow fighting and crushing black and Asiatic enemies. On the sides of the chest the second image depicted is that of Tutankhamun’s head on a lions body, treading and crushing the bodies of his enemies. These images are portrayals of the issues that the Egyptians may have faced during the time period such as invasion and concurring.

Monday, October 14, 2019

Socrates And Epicurus And Life After Death Philosophy Essay

Socrates And Epicurus And Life After Death Philosophy Essay The idea of death is discussed by both Socrates and Epicurus, with both philosophers having a mutual belief that it should not be feared. Socrates view is that there is either an afterlife, or that death is an eternal sleep. Whereas Epicurus bases his belief on the fact that we should not fear that which does not inflict suffering. In this paper, I will examine both Epicurus and Socrates view on death and argue why I feel Socrates view on death is more rational than Epicurus. If we begin with Socrates and his idea of life after death, we can see that he implies death brings the soul to a better place. In Socrates final speech to the congress that denounces him to death, he states that either death is a state of nothingness and utter unconsciousness, or, as men say, there is a change and migration of the soul from this world to another (Plato, p. 8). His reasoning for this view is that death will free him from judgment associated with his present life, and allow him to face judgment by the true judges outside of the present world. He states that once he dies, he would be able to converse with Orpheus and Musaeus and Hesiod and Homer? Nay if this be true, let me die again and again (Plato, p. 8). This again re-iterates the fact that Socrates feels that his death sentence should not be seen as a bad or painful event. Furthermore, Socrates other view on death is that if it is anything like a sleep in which there was no disturbances by dreams, anyone would agr ee that it is a pleasant state of being (Plate, p. 8). In the works of Epicurus  Principal Doctrines,  we are introduced to his distinct views on death. His reason for not fearing death is the absence of suffering; if one does not suffer through death, then one shall not have a reason to fear death. Everyone is either alive or dead, death does not cause suffering to the living since we are not yet dead, and death does not cause suffering to the dead simply because they are dead and have no feelings (Epicurus, pp.  26-28)1.  Therefore, fear should only be present if one undergoes suffering, and since one does not experience suffering during death, then death should not be feared.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   When comparing both philosophers, it is evident that Socrates view of death is more credible than Epicurus. In Socrates view of death, there are two possible outcomes, either eternal sleep or an afterlife. Socrates provides possible ends to post death, whereas Epicurus definition is perplex and draws several questions, such as his classification of pleasure and justice.     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  As with most philosophers, Socrates views werent shy of criticism. Most critics of his work question the idea whether an after-life may even exist. It is easy to diminish such an argument since Socrates was never concrete about his view of the after-life, he himself thought of a possibility of a death without an after-life. To this, Socrates argues that if there were no after-life, it would be a state of nothingness, and would be a state of eternal sleep which would be as enjoyable as an afterlife, enjoyed in the same sense as much as a dreamless sleep is enjoyed. Another criticism to Socrates work is by the author Thomas Nagel in his writing Death. In his writing Nagel criticizes Socrates view of a conclusive life stating that death cuts short the ability of people to live a just life as long as possible, and asks the question if one were to achieve a just life, wouldnt they want to achieve it for as long as possible. Socrates replies stating that if it was truly a just life, it would be fulfilling regardless of the amount of time. In contrast, Epicurus rebuttals to his critics are not as concrete as Socrates. Epicurus perception of death creates confusion in regard to his idea of pleasure and justice. He had stated in his context that it is impossible to live a pleasant life without living wisely and honorably and justly, and it is impossible to live wisely and honorably and justly without living pleasantly (Epicurus, p. 26). Hence, Epicurus definition of justice lies in the pleasure of the majority of people. His belief had only risen among his own thoughts and not others since he based the affiliation between justice, pleasure, honour and wisdom on the single supposition that the majority of people would reciprocate these same beliefs, yet not everyone feels the same. Epicurus design of justice can be closely related to the Holocaust, also known as World War II. The persuasive Adolf Hitler took charge of the destruction during this time period by compelling the majority of the country to absorb his political views as he governed that it was the best for all of them. Hitlers forceful method is seen as plausible through Epicurus theory, since the greater part of the country found pleasure in his views in thinking that they were prospering the country. Epicurus justifies the notion of murder by inducing rationality into the picture, the more rational one thinks, then the more logical they will act, hence preventing deadly acts from occurring. Hitler had solely relied on swaying people into believing that his path was the only rational path that can lead their country justice. Epicurus too fell on this proposition in using only raw thoughts to conclude his theory that his definition of justice and pleasure would be consented amongst everyone. Culture, religion and society all influence a persons perception on the simplest fixations. From this notion, it is evident to see that Epicurus proposal of allowing rationality to claim superiority over murderous intention is a result of his unproven beliefs. Epicurus was too naÃÆ' ¯ve in thinking that everyone would side on his definition of justice and pleasure, concluding him with an imprecise theory. Residing on purely rationality does not validate Epicurus theory of justice and pleasure, for anyone can rationalize any means of destruction through their own perception. As mentioned before, there are several concepts that are taken into consideration when a person performs an act, and depending on just one thought is not an erroneous way to justify a theory.considering the complexity of the human mind and Therefore, purely assuming that through rational thinking, murderous thought can be eliminated is not so simple, for human minds are too complex for such a generalization to have ef fect. In comparison to both perspective of Socrates and Epicurus, Socrates had a more justifiable and plausible method to his beliefs, hence making it more persuasive that Epicurus. Socrates had a solid foundation and a reasonable definition to his idea, whereas Epicurus simply presumed on rational thinking to motive his beliefs. Therefore in my opinion I would choose Socrates, for her had a realistic ground by taking into consideration the complexity of the human mind and addressing both possibilities to our end.

Sunday, October 13, 2019

Acid Rain :: Free Essay Writer

For years ever since most of the world has been industrialized, the effects of pollution have plagued nations alike. Acid rain is one of the largest contributors to this industrialized form of pollution. Throughout this report an explanation of the devastating effects to the environment caused by acid rain will be given along with what is being done to stop it. Acid rain is made when pollutants arise from the use of coal in the production of electricity, from base- metal smelting and from fuel combustion in vehicles. Once the sulfur and nitrogen oxides from these man made causes are released into the air they are caught by wind currents and are blown hundreds of miles away. The gas pollutants drift along with clouds until the rain eventually converts the sulfuric dioxide into sulfuric acid, and the nitrogen oxide into nitric acid. The newly transformed acid rain, acid snow or fog, falls to the earth where the effects on aquatic habitats, humans, animals, trees, crops, and other forms of plant life are devastating. When acid rain comes in contact with aquatic ecosystems the chemistry of the effects can be extremely complex. If one species or group of species changes or dies out in response to the acid rain, then the whole entire body of water, especially in lakes, is affected through the predator- prey relationship of the food web. In some places where the acid deposition falls, natural substances absorb and neutralize the acid but in most places they build up and the water becomes as sour as lemon juice. In these instances the chance of a food web being disrupted are more likely to happen. When the acidity of the water is around the ph level of 6.0 fish cannot lay eggs. When they can’t reproduce and the acidity level grows then the fish out, and when in lakes are extremely difficult to be replaced. Around this acidity level plants also die out and are poisoned. Insects no longer have a food source and soon they are gone. The water fowl and other birds in the area that fed on fish and insects no longer have a food source and they are the next to go. As the whole entire food web come toppling down the aquatic ecosystems become quiet; quiet as a grave. Acid rain also effects crops and other plant life. Surprisingly though acid rain can actually help out some crops such as strawberries, corn, and tomatoes.

Saturday, October 12, 2019

Rosenberg Spies Essays -- Julius Ethel Rosenberg Nuclear Weapons Essay

Rosenberg Spies In 1951, Julius and Ethel Rosenberg were convicted of passing information to the Union of Soviet Socialist Republics (USSR) concerning the construction of nuclear weapons. In 1953, the United States Government executed them. Some say, the Rosenbergs received their just punishment. Many historians feel that the trial was unfair, and that international claims for clemency were wrongly ignored. These historians claim that the Rosenbergs were assassinated by the US government. This report will be an analysis of the trial, the events which led up to it, and its aftermath. What Led to the Arrest? The first clue America had that a Russian spy ring existed in the US was the discovery of a KGB codebook on the Finnish battlefield during World War II. When compared with Germany's machine-scrambled codes, the code appeared to be relatively primitive; a certain set of numbers corresponded to a word, letter, or essential phrase. There was a little catch though; the codebook was to be read with a corresponding page that every KGB officer was given. Because the American ciphers did not have the corresponding page, there were an infinite number of possibilities that could have corresponded to the book, making deciphering it impossible. (Milton 7) Klaus Fuchs In 1944, the FBI raided the New York offices of the Soviet Government Purchasing Commission, a known front for the KGB industrial espionage operations. When the FBI began to go through what they had taken, they found that many KGB officers did not adhere to their orders diligently. They were told to dispose of all their "corresponding sheets." Many memos and other letters were carelessly stored away, instead of being destroyed after their use. After much studying of all the confiscated letters of the KGB, including the new sheets, the ciphers were now able to elucidate some of the codebook they had found earlier. In 1949, a report by Klaus Fuchs was deciphered. This was America's first solid evidence that there was a spy ring operating within the US. borders. The American authorities had some doubts, however. It was possible that Fuchs was not a spy and somehow the KGB had obtained his report. After much investigation, the FBI arrested Fuchs. Along with other evidence, a letter deciphered by the FBI had a reference to a British atomic spy, whose sister was att... ...y after a jury's recommendations. From the day the Rosenbergs were indicted to three days before their execution, this act was ignored. Astonishingly, nobody realized, including the prosecutors, defendants, or any judges, that this was being ignored. A lawyer from the West Coast raised the issue that suggested to somebody that the Rosenbergs were being wrongly executed. Even after the issue was raised, the Supreme Court ignored it and the Rosenbergs were executed anyway. Still today, there is an ongoing and bitter controversy as to why the Rosenbergs were put to death. (Sharlitt 27) Bibliography Allen, Thomas, and Norman Polmar. Merchants of Treason. New York: Delacorte Press, 1988. Burkholz, Herbert, and Clifford Irving. Spy The Story of Modern Espionage. New York: Macmillan Publishing Company, 1969. Eisenhower, Dwight. Mandate For Change. Garden City: Doubleday & Company, Inc., 1963. Milton, Joyce, and Ronald Rodash. The Rosenberg File. New Haven: Yale University Press, 1997. Meeropol, Michael, and Robert Meeropol. We Are Your Sons. Boston: Houghton Mifflin Company, 1975. Sharlitt, Joseph. Fatal Error. New York: Macmillan Publishing Company, 1989.

Friday, October 11, 2019

Philosophy- Locke Hume and Kafka Essay

1. Explain how Locke and Hume view personal identity, or the â€Å"Self†. How do you see Kafka’s â€Å"Metamorphosis† as exemplifying these philosophical themes? You may choose Locke or Hume or both, or argue why you see neither of their theories as showing up in Kafka’s work. Locke’s theory of personal identity does not rely on substance to explain personal identity. Locke’s theory is person one at time two is the same person as person two at time one if and only if person one and person two are both persons and person one can remember at time two (his doing) what person two did or felt or what have you at time one. Hume’s theory of the self-held that the self is nothing but a bundle of experiences or perceptions linked by the relations of causation and resemblance; or, more accurately, that the empirically warranted idea of the self is just the idea of such a bundle. In â€Å"Metamorphosis† Kafka takes on Locke’s view of the self. Kafka illustrates that Gregor Samsa is the same person as he was when he was human even though he has changed into a bug. Kafka does this by showing that Gregor still has the same thoughts, memories, and tries to continue the same routine even though he has become a bug. Gregor stills tries to wake up and catch the train for work, he still knows how his sister, parents, and boss will act, and he still has the same feelings and emotions towards his life and the people who are in it. All of these explain go along with Locke’s view of the self verses Hume’s theory.

Thursday, October 10, 2019

Entering Grooming Business in Hong Kong Pest Analysis

Personal management and human resource management (HRM) basically brings very similar meaning. The personnel who work for a company represent that company’s human resource. Human resource management (HRM) department didn’t actually exist until 1940s, the activities performed by these departments were not all brand new but in fact, quite a number of the human resource practices and programs that we see today top derivation in the earlier times. Human resource management (HRM) is historically known as personal management which deals with official system for the management of the people within the organization. Many renowned companies want to achieve the transformation of their workforce into a foundation of completive advantage. HR manager inevitably has concerns for their workers. These concerns consists of how to manage layoffs, address deduction of employee loyalty, generate a well trained highly motivated work force that can deliver HR mangers have many concerns regarding their workers. These concerns include how to mange layoffs, address reduced employee loyalty, generate a well trained highly motivated work force that can deliver higher quality and productivity. Mange and increase diverse workforce and contain health care cost. HRM has been undergoing transformation. In 1970s, the job of the HR manger was to keep their companies out of court and in compliance with the increasing number of regulations governing the work place. In the 1980s HR mangers had to address staffing costs related to mergers and acquisitions and downsizing. The economic issues related to an increasingly global and completive workplace characterize the 1990s. Beside these concerns Firms are also facing some other challenges regarding workforce before we take up the HR challenges that face managers, we need to define manager and say a word about where human resources fit into the organization. Managers are people who are in charge of others and are responsible for the timely and correct execution of actions that promote their units' successful performance. B. History of Personnel Management A group of people becomes an organization when they cooperate with each other to achieve common goals. Communication among them is therefore important. But people have individual motivations, which often differ, from the corporate goals. An effective organization is one which succeeds in getting people to accept that cooperating to achieve organizational goals also helps them to achieve their own goals provided they are adequately rewarded through extrinsic and intrinsic rewards. This is achieved primarily through leadership and motivation. Employers therefore increasingly view human resource management from a strategic perspective, and as an appropriate means through which the chasm between organizational and individual goals can be narrowed. As it has been aptly observed: â€Å"Part of the problem is that we have split off human resource management from the general management problem, as if there were some other kind of management other than human resource management. As long as organizations are based upon the coordinated action of two or more people, management is by definition human resource management. Despite the proliferation of writings and studies on HRM, there is a wide gap between the rhetoric and the reality, though the gap has been narrowing in the 1990s. There is as yet inadequate research to ascertain the extent to which practice matches corporate policy statements, and the impact of HRM policies and practices Page # 29 on employee behavior and morale. To have a major impact on enterprises, HRM has to be diffused across an economy, rather than remain islands of excellence. Nevertheless, promoting excellent models of HRM stimulates interest in better people management. HRM has three basic goals, which contribute to achieving management objectives. The first is integration of HRM in two senses: integrating HRM into an organization's corporate strategy, and ensuring an HRM view in the decisions and actions of line managers. Integration in the first sense involves selecting the HRM options consistent with (and which promote) the particular corporate strategy. The option is determined by the type of employee behavior expected (e. g. innovation) needed to further the corporate strategy. For instance, the HRM policies in relation to recruitment, appraisal, compensation, training, etc. iffer according to whether the business strategy is one of innovation, quality enhancement or cost reduction. A strategy of innovation may require a pay system less influenced by market rates but which rewards creativity, and the pay rates would even be low so long as there are ways of making up the earnings package. A cost reduction strategy may lead to pay rates being strongly influenced by market levels. Similarly, training and development would rec eive less emphasis in a cost reduction strategy than in one where the objective is innovation or quality. But such integration is difficult without securing the inclusion of a HRM view in the decisions and practices of line managers. This requires that HRM should not be a centralized function. A second goal of HRM is securing commitment through building strong cultures. This involves promoting organizational goals by uniting employees through a shared set of values (quality, service, innovation, etc. ) based on a convergence of employee and enterprise interests, which the larger Japanese enterprises have been particularly adept at. A third goal of HRM is to achieve flexibility and adaptability to manage change and innovation in response to rapid changes consequent upon globalization. Relevant to HRM policies in this regard are training and multi-skilling, re-organization of work and removal of narrow job classifications. Appropriate HRM policies are designed, for instance, to recruit, develop and retain quality staff, to formulate and implement agreed performance goals and measures, and to build a unified organizational culture. C. Shifting from Personnel Management to HRM The transformation is reflected by raising important role of HRM from the personal management purpose from one of focussing on employee welfare to one of managing people in a way, which matches organizational goal and individual goals and providing employees with intrinsic and extrinsic rewards. Therefore Therefore, today Human Resource Management (HRM), historically known as personal management, deals with formal system for the management of the people within the organization. Many well-known companies report that they are trying to transform their workforce into a source of completive advantage. Stages of shifting of Personnel Management to HRM: First, HRM earlier reacted piece-meal to problems as they arose. Effective HRM seeks to link HRM issues to the overall strategy of the organization, with the most effective HRM policies and practices integrated into such corporate policies and strategies to reinforce or change an organization's culture. Integration is needed in two senses – integrating HRM issues in an organization's strategic plans and securing the acceptance and inclusion of a HRM view in the decisions of line managers. The HRM policies in respect of the various functions (e. g. recruitment, training, etc. ) should be internally consistent. They must also be consistent with the business strategies and should reflect the organization's core values. The problem of integrating HRM view business strategy arises, for example, in a diversified enterprise with different products and markets. In such cases it is difficult to match HRM policies with strategies that could vary among different business activities, each of which may call for different HRM policies. Second, building strong cultures is a way of promoting particular organizational goals, in that â€Å"a ‘strong culture' is aimed at uniting employees through a shared set of managerially sanctioned values (‘quality', ‘service', ‘innovation' etc. ) that assume an identification of employee and employer interests. However, there can be tension between a strong organizational culture and the need to adapt to changed Page # 30 ircumstances and to be flexible, particularly in the highly competitive and rapidly changing environment in which employers have to operate today. Rapid change demanded by the market is sometimes difficult in an organization with a strong culture. IBM has been cited as a case in point. Its firmly-held beliefs about products and services made it difficult for it to effect changes in time, i. e. when the market required a radical change in product and service (from mainframe, customized systems, salesmen as management consultants to customer-as-end-user, seeking quality of product and service) o personal computers (standardized product, cost competition, dealer as customer). Nevertheless, in the long term a strong organizational culture is preferable to a weak one. Third, the attitude that people are a variable cost is, in effective HRM, replaced by the view that people are a resource and that as social capital can be developed and can contribute to competitive advantage. Increasingly, it is accepted that competitive advantage is gained through well-educated and trained, motivated and committed employees at all levels. This recognition is now almost universal, and accounts for the plausible argument that training and development are, or will be, the central pillar of HRM. Fourth, the view that the interests of employees and management or shareholders are divergent and confliction – though substantially true in the past – is giving way to the view that this need not necessarily be so. As organization, which practices, effective HRM seeks to identify and promote a commonality of interests. Significant examples are training which enhances employment security and higher earning capacity for employees while at the same time increasing the employee's value to the enterprise's goals of better productivity and performance; pay systems which increase earnings without significant labor cost increases, and which at the same time promote higher performance levels; goal-setting through two-way communication which establishes unified goals and objectives and which provides intrinsic rewards to the employee through a participatory process. Fifth, top-down communication coupled with controlled information flow to keep power within the control of management giving way to a sharing of information and knowledge. This change facilitates the creation of trust and commitment and makes knowledge more productive. Control from the top is in effective HRM being replaced by increasing employee participation and policies, which foster commitment and flexibility that help organizations to change when necessary. The ways in which the larger Japanese enterprises have installed participatory schemes and introduced information-sharing and two-way communication systems are instructive in this regard. In enterprises that tend to have corporate philosophies or missions, and where there are underlying values that shape their corporate culture, HRM becomes a part of the strategy to achieve their objectives. In some types of enterprises such as ones in which continuous technological change takes place, the goal of successfully managing change at short intervals often requires employee cooperation through emphasis on communication and involvement. As this type of unit grows, â€Å"If there is strategic thinking in human resource management these units are likely to wish to develop employee-relations policies based on high individualism paying above market rates to recruit and retain the best labor, careful selection and recruitment systems to ensure high quality and skill potential, emphasis on internal training schemes to develop potential for further growth, payment system designed to reward individual performance and cooperation, performance and appraisal reviews, and strong emphasis on team work and communication †¦ In short, technical and capital investment is matched by human resource investments, at times reaching near the ideals of human resource management. Shift of personnel management to HRM took place in three stages: Records and 1. Records and Administration 2. Accountability Regulations 3. Competitive Advantage 1. Records and Administration In first stage the primary activities, which were carried out by personnel department, were, Planning Company picnics Scheduling vacations, Enrolling workers for health-are coverage, Planning retirement parties These concerns include how to mange layoffs, address reduced employee loyalty, create a well trained highly motivated work force that can deliver higher quality and productivity, mange and increase diverse workforce and contain health care cost. 2. Accountability Regulations During this stage primary framework of rules and regulations started emerging tin the organization. In 1970s, the job of the HR manger was to keep their companies out of court and in compliance with the increasing number of regulations governing the work place. In the 1980s HR mangers had to address staffing costs related to mergers and acquisitions and downsizing. The economic issues related to an increasingly global and completive workplace characterize the 1990s. Beside these concerns 3. Competitive Advantage The aim of this shift stage is from merely securing compliance to the more ambitious one of winning commitment. The employee resource, therefore, becomes worth investing in, and training and development thus assume a higher profile. These initiatives are associated with, and maybe are even predicated upon, a tendency to shift from a collective orientation to the management of the workforce to an individualistic one. Accordingly management looks for ‘flexibility' and seeks to reward differential performance in a differential way. Communication of managerial objectives and aspirations takes on a whole new importance. What separates or distinguishes HRM from the traditional personnel function is the integration of HRM into strategic management and the pre-occupation of HRM with utilizing the human resource to achieve strategic management objectives. HRM â€Å"seeks to eliminate the mediation role and adopts a generally unitary perspective. It emphasizes strategy and planning rather than problem solving and mediation, so that employee cooperation is delivered by programme of corporate culture, remuneration packaging, and team building and management development for core employees, while peripheral employees are kept at arm's length. HRM strategies may be influenced by the decisions taken on strategy (the nature of the business currently and in the future) and by the structure of the enterprise (the manner in which the enterprise is structured or organized to meet is objectives). In an enterprise with effective HRM polices and practices, the decisions on HRM are also strategic decisions influenced by strategy and structure, and by external factors such as trade unions, the labor market situation and the legal system. In reality most firms do not have such a well thought out sequential HRM model. But we are considering here is also effective HRM, and thus a model where HRM decisions are as strategic as the decisions on the type of business and structure. At conceptual level the interpretations of HRM indicate different emphases, which lead to concentration on different contents of the discipline. The various distinctions or interpretations indicate that HRM â€Å"Can be used in a restricted sense so reserving it as a label only for that approach to labor management which treats labor as a valued asset rather than a variable cost and which accordingly counsels investment in the labor resource through training and development and through measures designed to at tract and retain a committed workforce. Alternatively it is sometimes used in an extended way so as to refer to a whole array of recent managerial initiatives including measures to increase the flexible utilization of the labor resource and other measures, which are largely directed at the individual employee. But another distinction can also be drawn. This directs attention to the ‘hard' and ‘soft' versions of HRM. The ‘hard' one emphasizes the quantitative, calculative and business-strategic aspects of managing the headcounts resource in as ‘rational' a way as for any other economic factor. By contrast, the ‘soft' version traces its roots to the human-relations school; it emphasizes communication, motivation, and leadership. There are several ways in which HRM has changed earlier attitudes and assumptions of personnel management about managing people. The new model of HRM includes many elements vital to the basic management goal of achieving and maintaining